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Monday - Friday: 9-5 PM EST

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Frequently asked questions

When will I receive my order?

Most locations are between 3-5 business days.

Will I have to pay customs and duties?

If you live in the following areas, there will be no additional charges to the prices you see on our site:

  • USA
  • Canada
  • UK
  • Europe
  • Australia

I am interested in selling FE Active and/or buying in bulk, what do I do next?

We provide wholesale pricing with orders of 10 or more. Volume discounts are provided with the more you order. Contact us by phone or email to learn more and request a wholesale catalog today.

Where are you located?

Our principle headquarters are in the following locations:

  • North America: Seattle, Washington
  • Europe: Tuscany, Italy
  • Australia: Sydney, Australia

What currency is being used to show the prices?

All prices are shown in USD

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